Privacy Policy

This Privacy Policy applies to Pure Whole Health’s use of any and all data collected by us in relation to your use of our website, email correspondence with Pure Whole Health, and the use of services provided by Pure Whole Health. Your acceptance of our Privacy Policy is deemed to occur upon your first use of our website and/or your first email correspondence with Pure Whole Health. If you do not accept and agree with this Privacy Policy, please stop using this website immediately.

Who are ‘we’?
‘We’ refers to Pure Whole Health.

What is Personal Information and why do we collect it?

Personal Information is information that identifies an individual. Examples of Personal Information we collect include names, addresses, email addresses, and phone numbers. This Personal Information is obtained in various ways including correspondence by telephone and email, via our website, from quizzes, forms, social media, and third parties. We do not guarantee website links or policies of authorised third parties. We collect your Personal Information for the primary purpose of providing our services to you and for marketing purposes. You may unsubscribe from our mailing and marketing lists at any time.

Security of Personal Information

Your Personal Information is stored in a manner that reasonably protects it from misuse, loss, and unauthorised access, modification, or disclosure.

Online Advertising Services

We use third-party advertising services, like Facebook® and Instagram®, to deliver advertising about our products and services on our website, as well as other websites and applications you use. The ads may be based on information we have collected (or these advertising providers know about you based on their tracking data). The ads can be based on your recent activity or activity over time and across other sites and services and may be tailored to your interests.

Analytic Services

We use analytics services like Google Analytics® on our site. These services use tools to help us analyse your use of the site, including information like the third-party website you arrive from, how often you visit, events within the site, usage and performance data, and purchasing behaviour. We use this data to improve the site and provide information, products, and services that may be of interest to you. You may opt out from the collection of navigation information about your visit to the site by Google Analytics by using the Google Analytics Opt-out feature.

Booking Appointments

A third-party platform (Cliniko) is used to collect and retain your information when making appointments. Treatment notes are password protected.